Contact us
NetStartr is a small, independent team. Every email below lands with a human, and we aim to reply within two working days.
General questions & feedback
Feature ideas, something confusing, or just want to say hi — this is the right inbox for anything that doesn’t fit below.
hello@netstartr.com →Bug reports
Found a broken page, a test that won’t finish, or a wrong number? Include your browser, device and what you clicked — it makes fixes much faster.
hello@netstartr.com →Privacy & data requests
Access, deletion or any question about how we handle data, cookies and consent. See our privacy policy first — most answers are there.
privacy@netstartr.com →Advertising & partnerships
Direct ad placements, affiliate partnerships or embedding the NetStartr test on your site.
hello@netstartr.com →Before you email — quick answers
- My result looks lower than my plan. Is the test broken?
- Usually not — Wi-Fi, busy devices and peak-hour congestion are the common causes. Try the steps in our accuracy guide before writing in.
- Where is my test history stored?
- Only in your own browser's local storage. We can't see it, restore it or delete it for you — clearing your browser data removes it.
- Can I embed the NetStartr test on my website?
- We'd love that — email hello@netstartr.com with your site and audience and we'll get you set up.